Shipping Policy

Thank you for shopping with Pranjal Arts.
We are committed to delivering your artworks safely and promptly, both within India and internationally.
Please review our Shipping Policy below.

1. Shipping Locations

  • Within India: We ship to all major cities, towns, and remote locations.

  • International: We ship worldwide to most countries. Some restrictions may apply due to customs regulations in specific regions.

2. Processing Time

  • All orders are processed within 3–5 business days after receiving full payment.

  • Custom or commissioned artworks may require additional processing time, depending on the scope of work.

  • Orders are not processed or shipped on Sundays or public holidays.

In case of delays, we will inform you via email at 📩 info@pranjalarts.com.

3. Shipping Charges

  • Within India:

    • Shipping depends upon your address details

  • International Shipping:

    • Shipping charges are calculated based on destination country, package weight, and dimensions.

    • Exact charges will be displayed at checkout before you complete your order.

    • Customs duties, import taxes, or other local charges (if any) are the responsibility of the customer.

4. Estimated Delivery Time

Region Estimated Delivery Time

1. Within India 5–10 business days

2. International Orders 10–20 business days

Please note: Delivery times may vary based on location, customs clearance, and external factors beyond our control.

5. Order Tracking

  • Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and courier partner details.

  • You can track your order on the courier company's website.

6. Packaging and Handling

All artworks are carefully packed with premium-quality materials to ensure maximum protection during transit.
For framed or delicate artworks, we may use additional layers of bubble wrap, foam, or wooden crating.

7. Customs, Duties, and Taxes (International Orders Only)

  • International orders may be subject to import duties and taxes, which are imposed once the shipment reaches your country.

  • These additional charges must be paid by the recipient/customer.

  • Pranjal Arts is not responsible for any customs delays or fees incurred during the import process.

8. Shipping Delays

While we strive to deliver your orders on time, certain factors may cause delays, such as:

  • Weather conditions

  • Customs clearance

  • Transportation strikes

  • COVID-19 or emergency restrictions

    We will always keep you informed in case of any significant delay.

9. Incorrect Shipping Information

Please ensure your shipping details are complete and correct.
Pranjal Arts is not responsible for orders shipped to wrong addresses provided by the customer.
In case of a returned package due to incorrect information, reshipping costs will be borne by the customer.

10. Contact Us

For any questions regarding shipping, tracking, or your order status, please contact:

📩 Email: info@pranjalarts.com
🌐 Website: www.pranjalarts.com